SYMPTOMS
How Weak Signal Shows Itself
Blocky pixelation in rain or wind, sound dropping before the picture does, certain channels worse than others, signal fine in the morning but poor at night, and error messages that clear on their own.
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DStv
DStv Signal Problems Diagnosed Properly
Pixelation when it rains, channels that come and go, picture quality that has slowly worsened for months — we trace intermittent signal faults with a professional meter instead of guessing.
Same-day serviceWorkmanship guaranteeAccredited installers
The details
Intermittent Faults Need Measurement, Not Guesswork
A weak or unstable DStv signal is the most misdiagnosed fault in satellite television. The picture breaks up during a storm, the family blames the weather, and the underlying problem — a dish drifting off alignment, water creeping into a connector, an LNB slowly dying — quietly gets worse until the screen goes dark for good. Falcon TV Repairs approaches signal problems the way accredited installers should: with a calibrated meter that shows exactly how much signal strength and quality you have, and where in the chain it is being lost.
Measurement changes everything. A healthy installation holds a comfortable margin above the level where pixelation starts, which is why light rain should never take your picture out. When we test at the LNB, along the cable run and again at the decoder, the readings tell us whether your margin has been eaten by alignment drift, cable degradation, corroded joints, a splitter that should not be there, or an LNB losing sensitivity. We fix the actual culprit and show you the before-and-after numbers.
Every diagnosis visit comes with a fixed price quoted upfront, same-day availability across Gauteng, and a written workmanship guarantee on whatever we repair. If your signal issue is actually a bouquet outage or something on the broadcast side, we will tell you that too, at no more cost than the honest answer deserves.
What we cover
What this service includes
The specifics, in plain language.
CAUSES
The Usual Suspects
Alignment shifted by wind or roof work, water inside connectors, hairline cable damage, aged LNBs losing gain, trees that have grown into the signal path, and splitters added for extra TVs.
DIAGNOSIS
What the Meter Tells Us
We measure strength and quality separately at multiple points, because strong-but-dirty signal behaves differently from clean-but-weak. The pattern of readings points to the failing component with real confidence.
WEATHER
Rain Should Not Break Your TV
Heavy storms briefly affect any satellite service, but pixelation in a drizzle means your margin is gone. A well-aligned dish with healthy cabling rides out normal Gauteng weather without drama.
REPAIR
Fixing the Actual Fault
Depending on the readings we re-peak the dish, replace corroded fittings, renew damaged cable sections or swap a failing LNB — only what the measurements justify, at the price quoted upfront.
HONEST ADVICE
Sometimes It Is Not Your Fault
Occasionally the signal problem is a known broadcast issue or a neighbourhood-wide fault. If our meter says your installation is healthy, we tell you so instead of inventing work.
Why Falcon
Why book this with us
Same-day serviceStandard across Gauteng, most days of the year
Accredited installersExperienced, in-house — never a subcontractor
Meter-aligned signalAligned and proved with a signal meter, not by eye
Weather-sealed workConnections sealed so the Highveld storms can’t get in
Fixed price upfrontThe quoted number is the number you pay
Workmanship guaranteeIn writing, on every job
How it works
From first call to fixed
01
Tell us what you need
Phone or WhatsApp us your suburb and the job — install, fault, upgrade or extra rooms. A photo of your setup speeds things up.
02
On-site check & fixed quote
We assess the dish position, cabling and decoder, then hand you a fixed price before anything happens.
03
We do the work
Installed, aligned with a signal meter, sealed against the weather and cabled neatly — most jobs finish the same day.
04
Test & guarantee
We prove the signal on every channel with you watching, then back the work in writing.
FAQs
DStv Signal Problems Diagnosed Properly — your questions
What people ask us before they book.
Still not sure?
Send a photo of your dish, decoder or TV on WhatsApp. We can often tell you what's wrong before we get in the van.
WhatsApp a photoWhy does my DStv pixelate every time it rains?
Rain absorbs a little satellite signal, and a healthy installation carries enough spare margin to shrug that off. If drizzle breaks your picture, your margin has been eroded — typically by a dish slightly off alignment, moisture in a connector, or a weakening LNB. We measure where the margin went and restore it, after which normal weather should not trouble your viewing.
The signal comes and goes at random. Can that even be diagnosed?
Yes. Intermittent faults leave fingerprints: readings that shift when a cable is flexed point to a break inside the coax, quality that drops as the day heats up suggests a failing LNB, and problems only in wind implicate a loose dish. Our meter and a methodical test of each section find the cause even when the fault is not misbehaving during the visit.
Can you fix a signal problem the same day you diagnose it?
Almost always. Our vehicles carry LNBs, quality coax, connectors and mounting hardware, so once the meter identifies the fault we normally repair it in the same visit. Same-day service is our standard across Gauteng, and the repair price is fixed and agreed with you upfront before we start the actual fix.
Will my existing dish and decoder be kept?
Wherever the readings support it, yes. Signal repairs usually involve the small components — connectors, a cable section, an LNB — rather than the dish or decoder. We only recommend replacing the bigger hardware when measurement shows it is genuinely the problem, and we show you those readings rather than asking you to take our word for it.
Is the repair guaranteed if the problem comes back?
Yes. Everything we repair or replace is covered by our written workmanship guarantee, and because we verify the restored signal margin on the meter before leaving, comebacks are rare. If the same fault reappears within the guarantee period, we return at no charge and make it right — that promise is in writing on your paperwork.
Is there a cheaper first step before a full diagnosis visit?
Sometimes. If every TV in the house is affected and your neighbours have the same problem, it may be a broadcast or regional issue that costs nothing to wait out, and we will tell you honestly on the phone if that seems likely. But signal that has degraded over weeks or months is almost always physical, and earlier diagnosis is cheaper than the emergency call after total failure.
Related services
What else we can help with
Keep exploring
Related guides & areas
Helpful reading from our knowledge base, and some of the areas we serve.
Next step
Stop Living With a Flaky Picture
Book a metered signal diagnosis and get the real fault fixed at a fixed price, usually the same day.
Same-day service across Gauteng · Fixed pricing · Workmanship guarantee
Contact
Speak to a real installer, not a call centre
Tell us your suburb and what you need. We'll tell you honestly when we can be there — often the same day.
- Phone
- 065 759 9375Answered by a human. 7am–6pm weekdays, 8am–4pm Saturdays.
- Send us a messageSend a photo of your setup and we'll often diagnose it before we arrive.
- Service area & hours
- Johannesburg, Pretoria, the East Rand & the wider GautengMon–Fri 07:00–18:00 · Sat 08:00–16:00 · Sun 08:00–13:00