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TV Repairs
You can hear the programme perfectly, but the screen stays black. Nine times out of ten this is backlight failure, one of the most common and most fixable faults we see in Gauteng.
The details
Hearing your favourite channel play against a pitch-black screen is unsettling, but it is actually good news in disguise. Sound without picture almost always means the television's brain, tuner and audio stages are working normally and only the illumination behind the panel has stopped. Modern LED televisions light the screen with strips of small diodes, and when enough of them fail, or the circuit driving them shuts down for protection, the picture vanishes even though it is technically still being drawn.
There is a simple check you can do at home before calling anyone. In a dark room, play something with movement and hold a torch or phone light close to the screen at an angle. If you can make out ghostly moving images behind the glass, the panel is producing a picture and the backlight is the confirmed culprit. That single observation tells our technicians a great deal, and it means the quote we prepare will almost certainly involve LED strip or driver work rather than expensive panel surgery.
Falcon TV Repairs replaces backlight strips and repairs driver circuits every working day. The set is opened carefully, the panel lifted, full strip sets fitted rather than single diodes, and the driver current checked so the new LEDs are not cooked by the same fault twice. You receive a fixed price before we begin and a written guarantee when we finish.
What we cover
The specifics, in plain language.
TORCH TEST
Darken the room, switch the TV on with content playing, and angle a bright torch against the screen. Faint moving shadows behind the glass confirm the panel works and the backlight has failed. Mention the result when you call.
CAUSES
LED strips run hot and age with every viewing hour. One diode failing open can darken an entire series-wired strip, and the driver board then shuts everything down for protection, turning a single dead LED into a totally black screen.
REPAIR
We remove the bezel and panel, replace complete strip sets with correctly rated parts, verify the driver's output current, and reassemble with the diffusers seated properly. Full sets prevent the next-oldest diode failing a month later.
PROTECTION
Sometimes the LEDs are fine and the boost circuit powering them has failed instead. We test the driver stage under load before ordering strips, so you are only ever quoted for the part that actually broke.
BRANDS
Hisense, Samsung, LG, TCL, Skyworth and Sinotec sets dominate our backlight bench, each with known strip layouts and part numbers. That familiarity shortens turnaround because the correct strips are often already in stock.
VALUE
Backlight repair sits among the most economical major TV repairs there is, typically costing far less than a new set of similar size and quality. It is one fault where our honest advice is nearly always to go ahead.
Why Falcon
Honest diagnosis firstWe tell you when a repair is worth it — and when it isn’t
Fixed price upfrontQuoted before any work starts; nothing added later
Quality partsProper components, not pulls from scrap sets
Workmanship guaranteeEvery repair backed in writing
All major brandsSamsung, LG, Hisense, Sony, TCL, Skyworth and more
Same-day where possibleMany faults are sorted the day you call
How it works
01
Phone or WhatsApp us the symptom, the TV brand and size, and your suburb. A photo or short video helps us arrive prepared.
02
We identify the actual fault — on site or in the workshop — and give you a fixed price and an honest repair-or-replace answer.
03
Approved? We do the work with quality parts, test it thoroughly, and set everything back up the way you had it.
04
You get the TV back working, with our workmanship guarantee behind the repair.
FAQs
What people ask us before they book.
Send a photo of your dish, decoder or TV on WhatsApp. We can often tell you what's wrong before we get in the van.
WhatsApp a photoThe audio path and the picture path are separate systems inside the television. When sound continues normally, the mainboard, tuner and speakers are all healthy, and the blackness comes from the panel not being lit. Failed LED backlight strips or their driver circuit cause the overwhelming majority of these cases, and both are repairs we complete routinely.
No. It sits at the affordable end of television repairs and typically amounts to a small fraction of the cost of replacing the set. Because the panel, mainboard and power supply all survive, you are restoring a fully working television rather than patching a dying one. We confirm everything with a fixed quote before work begins.
Once the set is on the bench and the correct strips are in hand, the physical job is usually completed within a day. For common Gauteng models we often carry compatible strips already, which keeps total turnaround short. Same-day collection is standard, and we tell you the expected return date when we quote.
Diagnosis can happen on-site, but the repair itself needs a clean bench. Replacing strips means separating the panel from the chassis, which is delicate work best done away from carpets, pets and dust. We collect the television ourselves, complete the work in the workshop and deliver it back to you tested.
Fitted properly, replacement strips should serve for years. We always check the driver board's output current and adjust or repair it where needed, because overdriven LEDs are the main reason originals fail early. The workmanship is covered by our written guarantee, so you are protected if anything related to the repair recurs.
Quite likely. A quiet pop followed by instant blackness while audio continues is the signature of an LED or driver component failing under load. The torch test will usually confirm it. Let us know about the sound when booking, because it helps the technician arrive with the right replacement parts for your model.
Related services
Keep exploring
Helpful reading from our knowledge base, and some of the areas we serve.
Next step
Backlight failures are our bread and butter. Book a same-day assessment anywhere in Gauteng and get a fixed quote before we start.
Same-day service across Gauteng · Fixed pricing · Workmanship guarantee
Contact
Tell us your suburb and what you need. We'll tell you honestly when we can be there — often the same day.
